About_Us

LT Gifts

Our Guarantee & Return Policy
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Our goal is to offer only the finest personalized gifts available, ones that will create lasting memories and provide years of enjoyment. Each item we select must meet our strict standards for workmanship and design. Our highly-trained production staff then artfully customizes each order to your specifications. And before any item ships from our facility, it must pass a final inspection for quality and accuracy. LT Gifts stands behind the quality of every product we sell.

If your order it is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please use our Contact Us if you have a question about a return or exchange.

Cancellations and changes must be made by close of the same business day you place your order.

All returns or exchanges must be made within 10 days of receipt. Personalized items cannot be returned for reasons other than defects in materials or workmanship.

Security & Privacy
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We would like your shopping experience to be pleasant and safe. After you click the Checkout button, you'll see that the prefix in the URL is "https:" and the "s" means that the site is secure. To protect the information you send with your order, we use Secure Sockets Layer (SSL) technology. SSL encrypts the information you send over the Internet so only LT Gifts can decode it. If your browser doesn't allow communication through secure servers, please place your order by phone at (857) 636 - 0013. Please do not email your credit card information, because email is not encrypted.

Collection of Information
When you place an order, please provide your name, email address, mailing address, day and evening phone number and credit card information. Your credit card information will not be stored.

When you visit our Web page, our Web server automatically recognizes only your domain name (where possible), but not your email address. We collect only the domain name, aggregate information on what pages visitors' access and information our customers volunteer. The information we collect is used to improve the content of our Web page.

When placing your order, you will be asked whether or not you want to receive product information and special offers or notices of improvements to our website. You may opt out of this list by checking the box provided on the order form. If you do not want to receive email from us in the future, please Contact Us.

This website is not intended for use by children. Some of the items we sell may be children's products, but they are only for purchase by adults. Children under the age of 18 may use this web site only with the supervision and involvement of a parent or guardian. If a parent of guardian is aware that his or her child has submitted personal information to us via our website, please Contact Us.

Use of Cookies
A "cookie" is a small piece of information sent by a web server to a user's browser so it can later "remember" specific information. LT Gifts uses cookies to store items in your shopping cart while you shop. The cookie keeps the items selected in the cart for 3 days after the first item is added, unless you remove the item from the cart or check out.

Sharing Information
If you supply us with your postal address online you may receive periodic mailings of our catalog. If you do not wish to receive such mailings, please Contact Us. Please provide us with your exact name and address. We sometimes share our postal addresses with carefully selected catalogs. If you do not want us to share your name, please contact us.

Please supply us with your correct telephone numbers and email address so we can contact you regarding your order. We will never share your phone number or email address with any other organizations. We will only contact you by phone if we have a question about your order.

If you would like more information about privacy or security, please Contact Us with your question.

Updated August 8, 2017

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